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- OPSPrep Version 1. 3 3/1/92
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- Subject: PREPAREDNESS FOR RESPONDERS and the RESPONDERS FAMILY
- [Category: OPS]
-
- WHAT COMES FIRST IN TIMES OF EMERGENCIES?
- A question was raised at a RACES seminar. If we are called out on
- an emergency should we take care of our family first? The answer
- to this is "Yes". It is always assumed that family and job
- requirements will come before volunteer service. We are all well
- advised, however, to preplan with our families so that they may
- take care of themselves without us if and when necessary. RB86 -
- 18.
-
- FAMILY PREPAREDNESS
- One of the least discussed subjects in most public safety
- agencies is what you should do, what you could do, what you are
- expected to do, or what you should not do in regards to your
- family in the event of a major emergency or the threat of one.
- Perhaps this is because it is an unpleasant subject to some, not
- worthy of consideration by others, or simply "no contest" by yet
- others. Volunteers who are committed to an emergency response
- function are grouped with public safety employees in this
- discussion. RACES personnel, for example, are government
- employees whenever they are working, training or serving with
- their state or local government. By the way, there are no "right"
- answers although, once a discussion gets started, there can be
- some strong feelings on what should or should not be done. What
- is important is that emergency public service responders
- recognize that individuals feel differently on this subject and
- that every agency should define a policy of what it expects of
- its employees (and volunteers) before the crisis develops.
- While being interviewed for my first civil defense position I was
- told that its employees and volunteers may put in long and
- unscheduled hours, may respond to incidents never knowing when
- they will be released to go home, may be called to duty at odd
- hours to respond immediately, and that by my not accepting these
- conditions could be sufficient and understandable grounds for my
- seeking employment elsewhere. Having had fourteen years prior
- volunteer SAR and firefighting experience where the same ground
- rules applied, I personally had no trouble with this. It was
- stressed during the pre-employment interviews and post-employment
- policy by that agency that its employees should make whatever
- plans were necessary to assure that their family knew what steps
- to take and where to go. If necessary, by themselves and without
- you. It required a state of mind acceptance, if you will, by the
- employees, spouses and other dependents.
- Having served as a volunteer emergency responder for so many
- years prior to being paid, it certainly helped to prepare me for
- the frame of mind that the employer sought. I later learned that
- it also made the difference who was hired among equally qualified
- people. I thus started my career thinking that this was a
- standard operating practice among all emergency agencies. Nothing
- could be further from the truth.
- All emergency workers, paid or otherwise, come to the job without
- any prior experience and exposure to emergency plans for the
- family. Each probably had training, but did it include what your
- family should do if you are not there to be with them?
-
- The nature of the crisis has a lot to do with whether or not
- communications between and your family is or may be possible. All
- such families should be briefed on what can happen to the
- telephone system in time of crisis. We take the phone system too
- much for granted. A sudden knowledge of an event, or the threat
- of one, can render the telephone system inoperative. The phone
- system is designed to handle just so many calls. Too many callers
- at one time and the system collapses. This is why Emergency
- Broadcast System announcements should always include the
- admonition to limit the use of the telephone only to emergency
- calls or emergency calls for assistance.
- Emergency responders should have a preplan and know what to do
- and where to go in the absence of a telephone callout. By the
- same token, our families should know what to do and where to go
- if they do not hear from us. Better yet, they should be
- conditioned not to hear from us, that we are involved with the
- preservation of life and property of many people, and that we are
- confident in the fact each of the adults in our family knows,
- understands and accepts that fact. To be sure, there are
- exceptions and extenuating circumstances.
- Chiefs, managers and supervisory personnel first should know that
- there are several categories of crisis reactions among employees
- and volunteers. These reactions should be discussed at the rank
- and file levels prior to arriving at a plan or policy.
-
- Some of these personal responses are: - "I will stay on the job
- or report immediately to work; my family knows what to do and
- where to go." - "I really don't know what I would do. It would
- depend on the circumstances. This has not been spelled out in our
- department. I guess that I will play it by ear." - "I'm not doing
- ANY work until after I have taken care of my family. Even then I
- might not report for duty. Would you?"
- It is interesting to note that in an unscientific survey I have
- found that most respondents fall into either the first or the
- last category, and that most firmly feel that the opposing
- position is "absolutely incongruous." I will make no effort to
- predict what successes can be achieved, for example, in changing
- anyone's beliefs from the "head for home" category to the "duty
- above all" school.
- Be that as it may, it does behoove managers and planners to
- discuss the matter with their people and adopt an official
- position. Employees and volunteers should not be left in the dark
- "because we have never talked about it."
-
- One city is a few hours downstream of a potential dam failure
- that would inundate the city and hundreds of square miles around
- it. The city feels it is reasonable to expect all of its
- essential duty employees to have a contingency plan for their
- families to evacuate themselves to distant safe havens. This
- leaves the essential employees to continue uninterrupted the
- business of relocating essential services, records, personnel,
- prisoners and other wards of the government, etc. Several
- agencies use some form of the "buddy" system. Those reporting
- from home stop off at the homes of other employees to see that
- they are OK; patrol duty personnel may make similar checks if
- time allows. One county communications department says that, in
- the event of an earthquake, if you can make it home and back
- inside of one hour, you may go ahead and do so; if you cannot,
- stay on the job.
- Too few agencies have adopted a policy in concert with adjacent
- jurisdictions: if you cannot get through to your duty station,
- report to the nearest similar facility and offer your services.
- That facility may have intercommunications with your own and your
- whereabouts can thus be made known.
- Too many agencies have not addressed this subject at all. How
- about yours? Have you? RB068-72
-
- BE WINTER WISE -
- BEFORE THE STORM: Keep first aid and critical medical supplies
- such as prescriptions, insulin, etc. on hand. Keep a stock of
- food which requires little cooking and no refrigeration; electric
- power may be interrupted. Keep a portable radio and flashlights
- in working order. Have extra batteries on hand; have alternative
- batteries to replace radio NICADS. Keep your automobile fueled;
- if electric power is cut off, filling stations may not be able to
- operate. Keep materials like sandbags, plywood, plastic sheeting
- and lumber handy for emergency waterproofing.
- WHEN YOU RECEIVE A STORM WARNING:
- Store drinking water in closed, clean containers; water service
- may be interrupted. If flooding is likely, and time permits, move
- essential items and furniture to upper floors of your home. If
- advised to leave your home, move to a safe area before access is
- cut off by flood water. Leave a note telling friends or relatives
- where you are going. Before leaving, cut off all electric
- circuits at the fuse panel by pulling the main switch, or
- disconnect all electrical appliances. Shut off the gas service at
- the valve next to the meter, and turn off the water service at
- the main valve.
-
- DURING THE STORM:
- Avoid areas subject to sudden flooding. Do not try to cross a
- flowing stream where water is above your knees. Do not try to
- drive over a flooded road; you could be stranded and trapped. If
- your vehicle stalls, abandon it immediately and seek higher
- ground; many people drown while trying to rescue their cars. Do
- not sightsee is areas where flooding or snowfall is occurring; do
- not try to enter areas closed by law enforcement agencies without
- written authority.
- Avoid unnecessary trips; if you must travel during the storm,
- dress warmly and advise others of your destination. Use the
- telephone only for family emergency needs or to report dangerous
- conditions. Beware of downed power lines; report them immediately
- to your local gas or electric utility company, police or fire
- department. Keep tuned to one of your local radio or television
- stations for emergency information.
- AFTER THE STORM:
- DO NOT TURN GAS BACK ON YOURSELF; rely on utility company crews.
- Do not use fresh food that has come in contact with flood waters.
- Make sure drinking water is not contaminated; wells should be
- pumped out and water tested before drinking. Do not visit
- disaster areas without written authority; your presence will
- probably hamper rescue and other emergency operations and you
- might be in danger.
- Do not handle live electrical equipment in wet areas. If
- electrical equipment or appliances have been in contact with
- water do not use them until local authorities tell you they are
- safe. Use flashlights, not lanterns or matches to examine
- buildings; flammables may be inside. Report broken utility lines
- to police, fire or other appropriate authorities. Continue to
- beware of downed power lines or broken gas lines. Stay tuned to
- radio or television for vital information. RB 004 to 009
-
- EMERGENCY BROADCAST SYSTEM
- We have received several questions about the Emergency Broadcast
- System (EBS) and its alert tones. California is divided into 29
- EBS Operational Areas by the FCC and the State Emergency
- Communications Committee. Unless they specifically request
- otherwise, every AM, FM and TV station is a participating member
- of the EBS.
- There are four levels of EBS priorities: #1 is Presidential, #2
- is local, #3 is State, and #4 is region wide. All broadcast
- stations in the U.S. are required to have an EBS receiver tuned
- to a primary radio station specified by the FCC. These EBS
- receivers have a decoder that "opens up" the receiver upon
- receipt of the EBS alert tones. These special tones are 853 and
- 960 Hz sounded simultaneously for over 10 seconds. These tones
- are purposely different from DTMF (TouchTone) frequencies.
- Every radio and TV station is required to broadcast an EBS test
- once a week during daylight hours. These tests must be logged
- (both those sent and received). The FCC says that the tests must
- be straight forward and not have any music or other production
- embellishments. We ask that you let me know should you ever hear
- a "jazzed up" EBS test by date, time and call letters.
- One common misconception and question is "What is the EBS station
- serving this area?" The correct answer is that every radio and TV
- station serving your area is an EBS station. RB 025
-
- EARTHQUAKE PREPAREDNESS LIST FOR HOME AND FAMILY
- 1. Pre-disaster family plan.
- 2. First aid kit.
- 3. Food (i.e., canned or dehydrated foods, soup starters, peanut
- butter, puddings, etc.)
- 4. Bottled water.
- 5. Flashlight with extra batteries.
- 6. Transistor radio with extra batteries.
- 7. Non-electric can opener, crescent wrench, fire extinguisher,
- whistle, tissues, plastic spoons, paper cups.
- 8. Special family needs.
- 9. Pet needs.
- 10. Secured heavy objects such as: water heaters, book cases,
- china cabinets, and the like. RB86-29
-
- THE EMERGENCY BROADCAST SYSTEM AND AMATEUR RADIO
- EBS stands for Emergency Broadcast System. Every operational area
- in the state has designated AM, FM and TV stations to carry
- emergency information for the public. Amateur radio can be used
- to provide the link between civil authorities and the broadcast
- stations when other links are lost. All broadcasting stations
- must test their EBS equipment weekly. The FCC is now fining
- stations that fail to receive and listen to the test messages.
- The reason is, of course, that they could miss a real EBS
- activation.
- Progressive operational areas test their EBS once a month from
- the EOC to all broadcast stations. Amateur Radio operators
- attached to their local OES offices monitor the stations and
- report the results to the EOC. Such areas have an EBS that really
- works. Does it work in your area? RB85-21
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